Privacy Policy

Welcome to Houszy, dedicated to safeguarding your privacy and complying with UK data protection regulations. Please review this Privacy Notice to understand how we manage and use your personal data. This policy outlines how we use your information, including any details that can identify you directly or indirectly, such as email addresses, names, bank information, computer IP addresses, phone numbers, names, photographs, or posts on social network websites.
Who We Are
Houszy operates under Direct Care Ltd, located at Unit 38C Spacebox Business Park, Plume Street, Birmingham B6 7RT. As the ‘Data Controller,’ we prioritise secure management of your information for legitimate business purposes.

Information Collection and Usage

Personal Data
We collect data that identifies you directly or indirectly, including email addresses, IP addresses, phone numbers, names, photographs, bank details, or social media posts. 
Purpose and Legal Basis
We process your personal information lawfully and transparently for providing services, managing transactions, confirming identities, conducting credit checks, and obtaining credit references.

Utilisation of Your Personal Information

Information Recipients
Your data is shared with our shipping service providers, official authorities, credit reference agencies, and authorised Houszy and associated company employees.
Data Retention
We retain your data only as long as necessary for the purposes stated in this policy or as required by applicable UK laws and regulations.
Your Rights
Under GDPR and UK data protection regulations, you have rights to access, rectify, complete, or erase your personal information, subject to certain limitations dictated by legal obligations, public interest, or freedom of expression.

Restrictions and Portability

We evaluate requests to restrict or suppress personal information to ensure they are not unfounded or repetitive. Additionally, data portability across different services is not permissible without due consideration.

Compliance and Security

Committed to complying with UK data protection laws, including but not limited to the Data Protection Act 2018 and GDPR, we ensure your personal data’s safety and legitimate use. By adhering to Houszy’s privacy policy and obeying the requirements of the General Data Protection Regulation. You can have peace of mind knowing that your personal data will be safe and used for legitimate business purposes.